Mental Health Facility Management

Who We Are

Shelterly is a leading property management company specializing in managing and leasing all types of residential properties throughout the Greater Toronto Area (GTA). From condos and townhouses to single-family homes and multi-unit buildings, we offer tailored solutions to meet your property management needs.

Why do we manage mental health facilities?

Inspired by a dear friend who suffers from general anxiety disorder and complex post-traumatic stress disorder, it has been a mission of ours at Shelterly to make a difference in our greater communities.

Receive a no-obligation, complimentary property assessment.

Full Service Facility Management.

Shelterly’s full-service facility management ensures your property operates seamlessly with 24-hour emergency support, HVAC maintenance, and top-notch security services. From plumbing repairs to electrical systems, our team handles every aspect to guarantee tenant satisfaction and property value retention..

Our proactive approach includes routine inspections, landscaping, and cleaning services tailored to your property’s unique needs. With a focus on energy efficiency and compliance, Shelterly streamlines operations, minimizes downtime, and keeps your facilities running smoothly—giving you peace of mind and a property tenants are proud of.

“We make onboarding seamless and easy.”

“Get compliant and efficient quickly and cost effectively.”

A smiling businessman holding a clipboard in a modern office environment, with a team of colleagues collaborating in the background. The text 'Key Benefits' represents the value of professional management services.

KEY BENEFITS OF SHELTERLY.

  • With our easy-to-use app, landlords can receive and manage maintenance notices directly from their tenants. This convenient feature ensures timely communication, helping you address issues quickly and efficiently. From minor repairs to urgent requests, our app keeps you informed and organized, enabling a seamless process that protects your property and enhances tenant satisfaction. Stay connected and in control with maintenance notifications delivered right to your device.

  • Our app lets landlords receive and manage tenant maintenance requests instantly. Stay informed, address issues quickly, and enhance tenant satisfaction—all from your device.

  • Stay organized and connected by downloading our app. As a tenant, managing responsibilities can be challenging, but with your support team just a tap away, you’ll have the tools to simplify your rental experience—anytime, anywhere.

  • Download our app to stay on top of your responsibilities as a tenant. With life’s demands, having quick and convenient access to your support team ensures a smoother, more efficient rental experience.

  • Easily update your contact details directly in the app whenever needed. Staying current with your information is essential to ensuring seamless communication with us.

    Please note that delays in receiving important communications due to outdated contact details could have serious consequences. We encourage you to keep your information updated at all times.

  • Enjoy the chat with our team feature and access support whenever it’s convenient for you.

    In today’s fast-paced world, we’re making it easier than ever to stay connected—keep us with you on the go!

“We are pleased to announce the launch of our app. Get connected and take a tour of the experience” ~ Senior VP Operations.

We work extremely hard for our clients.

We all have one thing in common. We love people and we love real estate.

A smiling property manager holding a folder stands in front of a historic red-brick home, representing Shelterly’s dedicated property management services for single-family homes in Toronto and the GTA.
A tenant coordinator in a suit holding a clipboard gestures during a walkthrough, representing professional leasing and tenant management services provided by Shelterly in Toronto and the GTA.
A professional leasing agent in a pink blazer holding notebooks stands in front of a Shelterly-branded background, representing expertise in property rental management services in Toronto and the GTA
Maya Swadi, the President and Founder of Shelterly, smiles warmly in a professional headshot, representing leadership and expertise in property management services in Toronto and the GTA.
A smiling sales representative in a suit stands confidently against a brick wall, symbolizing Shelterly’s professional approach to property management services in Toronto and the GTA.

Why Trust Shelterly with Your Single-Family Home?

It is a pleasure for us to be able to work with so many great organizations everyday and see the change in people’s lives. We believe in these three principles when it comes to our role in this equation

  1. Commitment to Operational Excellence
    We provide comprehensive facility management services, including HVAC maintenance, security coordination, and routine inspections, ensuring mental health buildings and other properties remain safe, compliant, and efficiently operated at all times.

  2. Tailored Solutions for Diverse Needs
    Understanding the unique challenges of mental health facilities, emergency shelters, and community centers, we develop customized strategies that enhance tenant experience, prioritize safety, and support property functionality.

  3. Proactive and Responsive Management
    With 24/7 emergency support and ongoing maintenance coordination, our team ensures rapid response to any issues, minimizing disruptions and maintaining smooth day-to-day operations for your property.

SINGLE-FAMILY HOME RENTAL MANAGEMENT SERVICES

  • A professional meeting with tenants at a desk represents Shelterly's commitment to providing complete tenant management services for property owners in Toronto and the Greater Toronto Area.

    COMPLETE TENANT MANAGEMENT

    Experience tenant management services that prioritize resident satisfaction, resolve conflicts promptly, and ensure a smooth rental experience from application to move-out, allowing property owners to remain stress-free while maximizing occupancy.

  • A leasing agent shows a rental property to a couple, symbolizing Shelterly’s professional property leasing services for landlords in Toronto and the Greater Toronto Area.

    PROPERTY LEASING

    Rely on property leasing solutions designed to attract reliable tenants quickly, negotiate favorable lease terms, and maintain consistent occupancy levels, ensuring owners enjoy worry-free management and stable, long-term rental income

  • A workspace with a detailed property marketing plan on display highlights Shelterly's expertise in marketing rental properties effectively for landlords in Toronto and the Greater Toronto Area

    PROPERTY MARKETING

    Boost your property's visibility through marketing campaigns that target ideal audiences, showcase unique features, highlight competitive advantages, and drive stronger demand, shorter vacancies, and higher occupancy rates for sustained success.

  • A laptop screen displaying financial charts represents Shelterly's efficient rent collection and disbursement services, helping landlords in Toronto and the Greater Toronto Area streamline their rental property income management.

    RENT COLLECTION & DISBURSEMENTS

    Streamline rent collection and disbursements through processes that minimize late payments, maintain steady cash flow, and foster transparent relationships between tenants and owners, ensuring timely earnings and peace of mind

  • 24/7 EMERGENCY SUPPORT

    Count on around-the-clock emergency service for fast responses to unexpected issues, protecting your property, ensuring tenant safety, and preventing costly damage through immediate repairs, comprehensive assessments, and coordinated professional assistance

  • Two professionals review financial documents and charts, symbolizing Shelterly's detailed financial reporting services for landlords, ensuring transparency and accurate property management in Toronto and the Greater Toronto Area.

    FINANCIAL REPORTING

    Access detailed financial reporting that delivers clear insights into income, expenses, and overall property performance, helping owners make informed decisions, allocate resources efficiently, and maintain profitability while streamlining management processes

  • A smartphone displaying legal icons held in a hand symbolizes Shelterly's services ensuring landlords remain compliant with legal regulations and rental laws in Toronto and the Greater Toronto Area.

    LEGAL COMPLIANCE

    Maintain legal compliance by navigating complex regulations, drafting enforceable leases, and staying updated on local laws, reducing risk for owners, and safeguarding valuable assets against any disputes or financial penalties

  • A family moves into a new home with boxes, symbolizing Shelterly's efficient move-in and move-out process management services for landlords in Toronto and the Greater Toronto Area.

    MOVE-IN/MOVE-OUT PROCESS

    Ensure every move-in and move-out process is documented, capturing property condition through thorough inspections, photos, and reports, minimizing disputes, preserving asset value, and creating a transparent experience for all parties.

  • PROFESSIONAL PHOTOGRAPHY

    Enhance property appeal with professional photographs that capture each space’s features, highlight layout advantages, and establish a polished impression, ensuring greater interest, faster leasing cycles, and increased returns on investment.

Are you charging enough for your rental?

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LET’S CONNECT

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