Shelterly handles monthly rent collection, ensuring timely payments and accurate record-keeping. We provide tenants with receipts, track their accounts, and address any payment issues promptly. Our streamlined process gives landlords peace of mind, ensuring consistent cash flow while maintaining clear financial records for both property owners and their tenants.

Each month, Shelterly ensures timely disbursements to property owners, delivering rental income directly to their accounts. We handle all processing efficiently, provide detailed statements, and keep financial records transparent. Our reliable system ensures landlords receive their earnings promptly, offering peace of mind and a hassle-free rental income experience.

Shelterly provides owners with detailed monthly and year-to-date financial statements, ensuring complete transparency. Additionally, owners can generate customized reports based on their portfolio size and preferred data views. Our system offers flexibility and insight, making it easy to track income, expenses, and overall property performance at any time.

Shelterly’s Owner Portal provides 24/7 access to essential property information, including financial statements, rent payments, maintenance updates, and more. Owners can track their portfolio, generate reports, and stay informed in real time. Our secure and user-friendly platform ensures transparency and convenience, making property management easier than ever.

Shelterly handles all tenant communications and management, ensuring a smooth rental experience for both owners and residents. From lease inquiries and maintenance requests to rent reminders and issue resolution, we keep everything organized and professional. Our proactive approach fosters positive tenant relationships, reduces vacancies, and keeps your property running efficiently.

Shelterly manages all repairs and maintenance, ensuring your property stays in top condition. We coordinate with trusted vendors, handle service requests promptly, and keep you informed throughout the process. Our on-top-of-it approach helps prevent costly issues, maintains tenant satisfaction, and protects the long-term value of your investment.

Shelterly prioritizes tenant retention by fostering positive relationships and maintaining well-managed properties. Through prompt communication, timely repairs, and exceptional service, we create a living experience that encourages long-term tenancy. By reducing turnover and vacancy costs, our approach ensures stability, maximizes rental income, and keeps your investment performing at its best.

Move-in and move-out coordination can be complex, with many parties involved. A smooth transition requires the right team to manage the process efficiently. A poorly handled turnover can lead to a rocky tenancy, increasing the risk of early turnover. Shelterly ensures seamless transitions, setting the stage for long-term rental success.

Shelterly simplifies building coordination by handling tenant move-ins and move-outs with building management and concierge services. We manage scheduling, process required forms, and facilitate clear tenant communication. Our efficient approach ensures compliance with building policies, prevents delays, and creates a seamless experience for both tenants and property owners.

Shelterly assists with coordinating ancillary services by arranging access for mortgage agents, real estate agents, and other vendors as needed. While not directly part of property management, we facilitate smooth interactions with tenants to ensure seamless scheduling and cooperation, helping owners manage their property-related needs with minimal disruption.

Shelterly provides 24/7 emergency support, ensuring urgent issues are addressed anytime, day or night. Whether it's major repairs or unexpected tenant concerns, our team responds quickly to protect your property and keep tenants safe. Our around-the-clock service offers peace of mind, minimizing damage and ensuring prompt resolution of emergencies.

Our app, available on Android and iOS, gives you instant access to your account anytime, anywhere. With features like in-app chat, shared timelines, seamless document transfers, and clear financial statements, managing your property has never been easier. Stay connected, organized, and in control—all from the palm of your hand.

Shelterly’s leasing fees cover comprehensive tenant placement services, including marketing, showings, applicant screening, lease drafting, and move-in coordination. We handle every step to secure reliable tenants while ensuring a smooth and efficient leasing process for property owners.

Our setup fee includes a full property walkthrough, feature documentation, professional photos, a 360° virtual tour, tenant coordination, building management liaison, utility confirmations, and more. This ensures seamless onboarding and comprehensive marketing for your property.

Emergency service calls require a *two-hour minimum charge. These fees cover urgent repairs or issues that need immediate attention outside regular business hours. Costs vary based on the service required, ensuring prompt response and resolution.

Our legal services cover application preparation, filing, court attendance, and paralegal fees. We handle the complexities of legal processes, ensuring compliance and representation to protect your property rights and interests.

Our project management fees apply when we oversee maintenance and repairs through third-party vendors. We coordinate work, ensure quality, manage timelines, and handle communication, providing a hassle-free experience for property owners.

Courier fees cover the cost of hiring a professional courier to deliver documents, keys, or other essential items on your behalf. This ensures secure, timely, and efficient transportation when in-person delivery is required. Rates vary based on distance, urgency, and item type. Contact us for details.

Inspection fees are $125 and cover move-in, move-out, periodic, and as-needed inspections. We document property conditions, ensuring compliance and identifying maintenance needs. Detailed reports provide peace of mind for landlords and tenants.

Expedited rent transfers ensure clients receive funds immediately in urgent situations. This service prioritizes fast processing, bypassing standard timelines for quicker access to rental income. Fees apply based on urgency and transfer method. Contact us to arrange expedited payments when immediate financial needs arise.

Tenant retention is key to reducing turnover costs. We recommend budgeting around $15 monthly for incentives, typically a thank-you gift card after a lease renewal. This optional program helps maintain positive tenant relationships, encouraging long-term occupancy and satisfaction while protecting your rental income.

Our rent increase service handles the entire process, including completing necessary forms, notifying tenants, and updating our system to reflect the adjusted rent amount. This ensures you receive the increased rent smoothly and on time, with minimal effort on your part.

Lease renewals help landlords secure stable, long-term tenants while avoiding vacancy costs and turnover expenses. We handle the entire process, including tenant communication, paperwork, and system updates, ensuring a seamless transition. Renewing leases maintains consistent rental income and fosters positive tenant relationships, benefiting both property owners and renters.

Some legal notices are faster and more cost-effective to complete in-house. We handle preparation, delivery, and compliance, ensuring notices are issued correctly and efficiently. Our streamlined process saves time and reduces costs while ensuring legal requirements are met. Contact us to determine the best approach for your situation.

Vacant properties still require care and oversight. We charge a $75 monthly vacancy fee to ensure resources are allocated for maintenance, inspections, and emergency responses. This helps protect your investment, keeping it secure and well-managed until a new tenant moves in.

Our on-location fee applies when we are required to be physically present at your property. This fee is only applicable when we are required by you to be onsite. It ensures dedicated time and attention to your property, providing hands-on management and support as required.

Shelterly streamlines building coordination by managing tenant move-ins and move-outs with building management and concierge services. We handle scheduling, required forms, and tenant communications to ensure a smooth transition. Our organized approach prevents delays, maintains compliance with building policies, and creates a hassle-free experience for both tenants and property owners.