🛠️ Expert Facility Management. Zero Headaches.

Shelterly keeps your property humming — from downtown Toronto to the edge of the GTA. We handle the stuff you don’t want to think about: rent collection, TMI (tenant maintenance inquiries), taxes, utility bills, emergency repairs, and big-ticket capital projects.

Our proactive team keeps everything running smooth, safe, and on budget — so you can focus on growing your business, not chasing down contractors.

✨ Boost your property’s performance.
📉 Cut down on surprise costs.
✅ Stay 100% compliant.

Let Shelterly handle the day-to-day. You focus on what’s next.

Facility Management Services in Toronto

OUR SERVICES

🔧 Maintenance & Repairs That Just Work

Stuff breaks. We fix it — fast. But we’re also big fans of catching issues before they become emergencies.

  • 🔁 Preventive + Reactive Maintenance

  • 🕒 24/7 Emergency Repairs (we mean it — middle of the night? We’re there)

  • 🌬️ HVAC Checkups That Keep Things Cool (or cozy)

  • 🚿 Plumbing + ⚡ Electrical Repairs Done Right

  • 🏠 Roof + Structural Care for Long-Term Peace of Mind

Less downtime, fewer surprises, and way fewer angry tenant emails.

We’ve got you covered.

🛡️ Security & Safety Compliance, Locked In

Safe buildings = happy residents and stress-free owners. We stay ahead of the curve so you don’t have to.

🔥 Fire Safety Inspections + Full Compliance Audits

🚨 Emergency Response Planning + Real-Life Drills

🗝️ Access Control Systems Installed + Managed

🧯 Health & Safety Assessments That Actually Matter

From codes to keycards, we handle the details that keep your property safe, secure, and up to standard.

No shortcuts. No surprises. Just peace of mind.

🌱 Energy & Sustainability Solutions That Make Sense

Good for the planet. Great for your bottom line. We turn smart sustainability into everyday savings.

💡 Smart Lighting + HVAC Automation = Lower Energy Bills

🔁 Waste Management + Recycling That Actually Works

🚿 Water Conservation with High-Efficiency Plumbing

💸 Cost-Effective Sustainability Measures Built to Scale

Eco-friendly doesn’t have to be complicated. We make it simple, strategic, and savings-forward.


Let’s future-proof your property, today!

📦 Space Optimization & Asset Management, Smarter

Make every square foot (and every dollar) work harder. We help you get the most out of your space and your stuff.

  • 🧠 Office Space Planning + Utilization Strategies That Just Make Sense

  • 📊 Real-Time Monitoring + Optimization Tools

  • 🪑 Workspace Redesigns That Boost Productivity

  • 🔄 Equipment Lifecycle Management + Strategic Replacements

  • 📦 Inventory + Asset Tracking Without the Guesswork

Less waste, more efficiency, and zero clutter.
Your space, dialed in.

We streamline your facilities requirements in order to make operations more efficient, organized, and cost-effective.

For a more detailed list of services that we can provide, please scroll down.

How our fees are determined.

Customizable Fees

We don’t believe in one-size-fits-all pricing. Our fees are tailored to your specific needs and goals, ensuring you get exactly what you need—nothing more, nothing less. We’re here to help you create a efficient, cost-effective operation that benefits the lives of many people everyday.

Property Size and Type >>

Property size and type impact our fees based on square footage, building complexity, and specific operational requirements.

Scope of Services Required >>

Facility management fees vary based on required services, including maintenance, compliance, vendor coordination, emergency response, and operational support.

Property Condition & Age >>

Older properties or those with deferred maintenance may require more frequent repairs, impacting facility management costs and service needs.

Frequency & Level of On-Site Management >>

Our fees also depend on the required onsite presence, whether full-time/remote management, scheduled visits, or periodic inspections for facility oversight.

Regulatory & Compliance Requirements >>

Regulatory and compliance requirements influence facility management fees based on industry standards, safety protocols, legal obligations, and necessary inspections.

Number & Complexity of Building Systems >>

Facilities with more complex systems require specialized management, impacting service scope and costs.

Geographic Location >>

Geographic location affects facility management fees due to regional labor costs, vendor availability, local regulations, and market-specific service demands.

Tenant & Occupant Needs >>

Tenant and occupant needs impact facility management fees based on service expectations, maintenance requests, and required support for daily operations.

Special Projects & Capital Improvements >>

Special projects and capital improvements impact facility management fees based on project scope, complexity, timelines, and required contractor coordination.

Categories of Services

  • Accessibility Projects

  • A dynamic red and blue light background with an exclamation icon symbolizes a property manager's use of Shelterly's portal to handle after-hours emergencies quickly and efficiently for tenant satisfaction

    After-Hours Emergencies

  • A vintage clock face overlaid with a gear and wrench icon symbolizes a property manager's use of Shelterly's portal for efficient scheduling and tracking of annual maintenance tasks and repairs.

    Annual Maintenance

  • Capital Improvements

  • A smiling woman in a pink sweater pointing at her smartphone displaying a chat interface, standing in a well-decorated modern living room. The text 'Chat with Your Team' emphasizes Shelterly’s seamless communication for property management in Toronto

    Chat With Your Team

  • A smiling property manager in uniform stands before a modern, landscaped estate under a partly cloudy sky, symbolizing Shelterly's portal for coordinating professional landscaping and property maintenance services.

    Grounds Maintenance

  • A professional property inspector in a suit holding a clipboard and looking attentively at a ceiling during a property inspection. Highlights Shelterly’s thorough property inspections in Toronto, reassuring landlords seeking better service.

    Inspections

  • Invoice Management

  • A property manager discusses a lease renewal with two tenants at a table, using Shelterly's portal for streamlined management. An overlay icon symbolizes tenant relationship renewal and efficient property management tools.

    Lease Negotiations

  • A set of keys and lock components with a padlock icon symbolize a property manager's responsibility for ensuring secure locks and coordinating locksmith services for tenant and property safety.

    Locks and Security

  • A landlord uses Shelterly's portal via smartphone to document a bright, modern rental property with yellow accents and large windows, showcasing convenient property management tools for landlords.

    Mobile App

  • A landlord accesses Shelterly's online portal via smartphone, featuring a fingerprint scanner for secure login. A keyboard and mouse suggest a workspace, highlighting the portal's accessibility and safety.

    Owner Portal

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  • Project Management

  • recurring maintenance. picture shows an alarm cock.

    Recurring Maintenance

  • A collection of vintage tools, including hammers, axes, and gloves, laid on a wooden surface symbolizes a property manager's use of Shelterly's portal to coordinate repairs and maintenance efficiently.

    Repairs and Renovations

  • Reserve Fund Studies

  • A close-up of a gas meter displaying cubic feet usage, symbolizing a property manager's use of Shelterly's portal for monitoring and managing tenant utility setups.

    Utility Management

  • Vendor Auditing

  • Vendor Screening

  • A detailed zoning map with a pen marking a location symbolizes a Shelterly's ability to navigate zoning laws and ensure properties comply with local bylaws efficiently.

    Zoning and Bylaw Compliance

FREQUENTLY ASKED QUESTIONS

  • IFS oversees and upkeeps a range of facilities, spanning from smaller owner-occupied buildings to expansive multi-building environments and leased space locations.

  • Shelterly customizes a computerized maintenance management program tailored to the requirements of each building and its equipment, aiming to minimize disruptions to your work environment. We promptly address service requests and meticulously document the work carried out, providing our clients with comprehensive historical records.

  • Many businesses are recognizing the considerable time and effort required to internally manage the maintenance of commercial properties. This demands valuable attention from managers, diverting them from their core responsibilities. Increasingly, companies are transitioning away from employing general handymen who handle tasks sporadically, toward embracing fully integrated, cost-efficient management solutions. These solutions offer a comprehensive range of skills and trades to address all aspects of property upkeep and maintenance. The advantages include:

    • Cost-effective property maintenance

    • Timely and scheduled hardware servicing and repairs

    • Predictable monthly management costs that can be incorporated into budget planning

    • Access to skilled tradespeople for every task

    • Ensuring a safe and compliant working environment in accordance with Health & Safety regulations

    • Allowing managers to focus on their core responsibilities rather than coordinating contractors, repairs, and maintenance

    • A well-maintained property fosters a safe working environment, reduces energy expenses, and promotes smooth and efficient business operations.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • We not only conduct monthly meetings but we also host weekly maintenance meetings to ensure that the needs of the building are regularly being met.

  • The duration of a contract can vary widely, typically ranging from 12 months to 5 years, depending on your specific needs. Initially, you might opt for a limited number of facility solutions, with the option to expand later if you're satisfied with the service provided. It's advisable to seek flexibility in your agreement, allowing for the addition, removal, or modification of aspects as needed.

  • Yes. We rely on our facility management software to help organize the da a we collect from your building and operations. This software allows all parties to access and refer to specific information/events/occurrences in an organized and effective manner.

  • Item description
  • Regardless of size, we aim to foster enduring working relationships. Over time, our proactive maintenance initiatives have consistently generated operational efficiencies and financial benefits for our clients. Additionally, we support owners and facility managers in crafting comprehensive capital plans to enhance expense management.

  • We carry $5 million general liability insurance.

  • Before we enter into any relationship with a contractor, we will conduct a thorough background check. This will help us determine how comfortable you are with their experience, reputation, trustworthiness and a variety of other important values.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • We conduct a monthly walkthrough of your property. We document and share the knowledge we collect during the inspection and find solutions to problem that ae detected.

  • Certainly. When you choose Shelterly as your trusted partner for facilities maintenance or management, you gain access to a team of on-call technicians ready to assist you precisely when you require their support the most.

Contact us.

10 Four Seasons Pl. #1000
Toronto, Ontario, M9B 0A6

info@shelterly.ca