Full-Service Property Management for Multiresidential Buildings in Toronto.

Custom Solutions for Every Kind of Property Stakeholder

  • A multistory apartment building with blue and yellow exterior walls, each unit having a small balcony with black railings. Some balconies have chairs and plants. The sky is visible in the background.

    Private Landlords & Building Owners

    From tenant placement and rent collection to maintenance and inspections, Shelterly acts as your full-service partner to protect your investment and maximize NOI, while giving you peace of mind.

  • An orange excavator on a dirt mound under a cloudy sky.

    Real Estate Developers

    We specialize in new development lease-ups, establishing operating procedures, staffing, and resident onboarding — ensuring your asset gets off to a smooth and profitable start.

  • A conference room with a long wooden table and tan leather chairs.

    Asset Managers

    Shelterly integrates with your reporting systems to deliver KPI-focused operations, ensure compliance, and optimize efficiency — whether managing a single building or a regional portfolio.

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🔍 What We Do Best

Comprehensive Services Tailored to Your Property’s Needs

  • 🛠 24/7 Maintenance & Repairs

  • 👥 Resident Communications & Retention

  • 📋 Compliance, Inspections & Legal

  • 💬 Rent Collection & Arrears Management

  • 📈 Monthly Financial Reporting

  • 🏢 Common Area & Vendor Coordination

  • 🧹 Janitorial & Cleaning Oversight

Building Management Services

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    Accessibility Projects

  • A dynamic red and blue light background with an exclamation icon symbolizes a property manager's use of Shelterly's portal to handle after-hours emergencies quickly and efficiently for tenant satisfaction

    After-Hours Emergencies

  • A vintage clock face overlaid with a gear and wrench icon symbolizes a property manager's use of Shelterly's portal for efficient scheduling and tracking of annual maintenance tasks and repairs.

    Annual Maintenance

  • Architectural blueprint with a 3D model of a house, showing detailed structural and interior design elements.

    Capital Improvements

  • A smiling woman in a pink sweater pointing at her smartphone displaying a chat interface, standing in a well-decorated modern living room. The text 'Chat with Your Team' emphasizes Shelterly’s seamless communication for property management in Toronto

    Chat With Your Team

  • A smiling property manager in uniform stands before a modern, landscaped estate under a partly cloudy sky, symbolizing Shelterly's portal for coordinating professional landscaping and property maintenance services.

    Grounds Maintenance

  • A professional property inspector in a suit holding a clipboard and looking attentively at a ceiling during a property inspection. Highlights Shelterly’s thorough property inspections in Toronto, reassuring landlords seeking better service.

    Inspections

  • A desk with a cup of coffee, tax documents, a calculator app on a smartphone, a pen, and some papers.

    Invoice Management

  • A property manager discusses a lease renewal with two tenants at a table, using Shelterly's portal for streamlined management. An overlay icon symbolizes tenant relationship renewal and efficient property management tools.

    Lease Negotiations

  • A set of keys and lock components with a padlock icon symbolize a property manager's responsibility for ensuring secure locks and coordinating locksmith services for tenant and property safety.

    Locks and Security

  • A landlord uses Shelterly's portal via smartphone to document a bright, modern rental property with yellow accents and large windows, showcasing convenient property management tools for landlords.

    Mobile App

  • A landlord accesses Shelterly's online portal via smartphone, featuring a fingerprint scanner for secure login. A keyboard and mouse suggest a workspace, highlighting the portal's accessibility and safety.

    Owner Portal

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  • Project Management

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    Recurring Maintenance

  • A collection of vintage tools, including hammers, axes, and gloves, laid on a wooden surface symbolizes a property manager's use of Shelterly's portal to coordinate repairs and maintenance efficiently.

    Repairs and Renovations

  • Two people working at a desk with laptops, printed documents, and pens.

    Reserve Fund Studies

  • A close-up of a gas meter displaying cubic feet usage, symbolizing a property manager's use of Shelterly's portal for monitoring and managing tenant utility setups.

    Utility Management

  • Top-down view of a group of five people working together at a wooden table, with laptops, tablets, notebooks, printed charts, and a calculator.

    Vendor Auditing

  • Close-up of a hand holding a magnifying glass over a laptop keyboard, examining the keys and screen.

    Vendor Screening

  • A detailed zoning map with a pen marking a location symbolizes a Shelterly's ability to navigate zoning laws and ensure properties comply with local bylaws efficiently.

    Zoning and Bylaw Compliance

Effective Property Marketing

  • Elegant bedroom with a large tufted beige headboard, white bedding, decorative pillows, mirrored nightstands with black lamps, patterned wallpaper, windows with blinds, and a chandelier overhead.

    Custom Professional Photographs

    At Shelterly, we prioritize the use of high-quality, clear, and visually appealing photographs to attract potential tenants to your property. These professionally captured images serve as valuable assets for your property and will be provided to you for future marketing and promotional purposes.

  • Hand holding a keychain with three keys in front of a white door with a lock.

    Easy Access

    We work with existing tenants to not only make life easier for them but also to find you tenants more quickly. We have strong relationships with our tenants that extend just beyond collecting their rent. We foster trust so that when the time comes, everyone has a simpler and more effecient time.

  • A family celebrating in their kitchen, with a young boy lifted by a father, and a mother standing close. A woman with purple hair and a magnifying glass is overlaid in the foreground.

    Thorough Tenant Screening

    Our tenant screening process filters inadequate applications and detects fraud. Expertise in identifying scams is vital to prevent unauthorized occupancy and potential losses of tens of thousands of dollars.

Tenant Placement and Management for Multi-Residential Properties in Toronto.

  • Person in formal suit using tablet for tenant screening, with the screen showing graphs and data, in a bright office environment.

    Tenant Screening & Placement

    We specialize in tenant screening and placement for multiresidential buildings, conducting background checks, credit verification, income validation, and in-person interviews. Our process ensures reliable tenants, reduced turnover, and a consistent, community-focused living environment. Quality and trust guaranteed.

  • A person holding a smartphone displaying a successful payment message, with a checkmark, on a wooden table with some papers and a folder in the background.

    Rent Collection & Disbursements

    We handle rent collection with precision and consistency across all units, ensuring steady cash flow for your multiresidential property. Funds are disbursed promptly to cover property taxes, insurance, utilities, and vendor payments—so nothing gets missed and everything stays on track.

  • A man in business attire holding a clipboard, looking upward, in a room with a lamp and curtains

    Property Inspections

    We conduct routine and seasonal property inspections for multiresidential buildings, identifying maintenance issues early and ensuring compliance with safety standards. Detailed reports and follow-ups keep your property protected, tenants happy, and costs under control.

  • A man wearing safety glasses, a white shirt, and black gloves, holding a paint roller and pointing to his head, smiling in front of a wall. The scene suggests home improvement or maintenance work.

    Maintenance Coordination

    We handle all maintenance coordination for your multiresidential property—from urgent tenant requests to proactive, preventative upkeep. Whether using our trusted network of licensed vendors or managing your existing contractors, we ensure every job gets done right and on time.

  • A man sitting on a couch, holding his head with a worried expression, in a living room setting. The text overlay reads '24/7 EMERGENCY SERVICE'.

    24/7 Emergency Support & Repairs

    We provide 24/7 emergency support and repair coordination for your multiresidential property, ensuring rapid response to urgent issues like floods, power outages, and lockouts. Day or night, we keep your building—and your residents—safe and supported.

  • Lobby of a modern building entrance with potted plants, a white tufted sofa, and a revolving glass door.

    Building Coordination

    We take care of day-to-day building coordination tasks like elevator bookings, move-in/move-out inspections, and amenity scheduling. Our hands-on approach ensures smooth operations, happy residents, and less stress for property owners.

Financial Reporting

Shelterly delivers transparent, reliable financial reporting designed to keep property owners fully informed—without the complexity.

  • Monthly financial statements with clear income and expense breakdowns

  • Timely owner payouts with easy-to-follow records

  • Year-end financial summaries ready for accountants and tax planning

  • Auditable records for complete accuracy and compliance

  • Customizable reporting tailored to your ownership goals

  • Full visibility. No surprises. Just numbers you can trust.

A person working with financial charts and graphs on paper, using a laptop and a pen.
A smiling man with glasses and a beard, wearing a light blue button-up shirt, standing with arms crossed in a room with artwork and a plant, with a yellow light bulb icon and the word 'shelterly' overlayed.

✅✅✅✅✅

📊 Why Shelterly?

Tech-Driven, People-Focused

  • 🧠 Smart Systems: Digital dashboards, real-time updates

  • 🕒 Fast Response: 24hr resident support

  • 📱 Transparent Access: Owners get live insights anytime

  • 🤝 Human Touch: Local managers with hands-on experience

How our fees are determined.

Property Size and Type ⭐

Property size and type impact our fees based on square footage, building complexity, and specific operational requirements.

Scope of Services Required ⭐

Facility management fees vary based on required services, including maintenance, compliance, vendor coordination, emergency response, and operational support.

Property Condition & Age ⭐

Older properties or those with deferred maintenance may require more frequent repairs, impacting facility management costs and service needs.

Frequency & Level of On-Site Management ⭐

Our fees also depend on the required onsite presence, whether full-time/remote management, scheduled visits, or periodic inspections for facility oversight.

Regulatory & Compliance Requirements ⭐

Regulatory and compliance requirements influence facility management fees based on industry standards, safety protocols, legal obligations, and necessary inspections.

Number & Complexity of Building Systems ⭐

Facilities with more complex systems require specialized management, impacting service scope and costs.

Geographic Location ⭐

Geographic location affects facility management fees due to regional labor costs, vendor availability, local regulations, and market-specific service demands.

Tenant & Occupant Needs ⭐

Tenant and occupant needs impact facility management fees based on service expectations, maintenance requests, and required support for daily operations.

Special Projects & Capital Improvements ⭐

Special projects and capital improvements impact facility management fees based on project scope, complexity, timelines, and required contractor coordination.

A modern multi-story apartment building with red brick and beige concrete exterior, featuring balconies with black railings and potted plants, photographed from below against a white sky.

Take a minute to download our brochure

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Mutliresidential Management Brochure

Contact us.

info@shelterly.ca

10 Four Seasons Pl. #1000
Toronto, ON, M9B 0A6

437-783-5803