Focus On Your Business. We'll Manage The Building.

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Interior of a modern building with brick walls, large windows, wooden ceiling, staircase, and people sitting and talking.

Whether you're managing an office building, retail portfolio, industrial facility, shelter, or purpose-built rental community, Shelterly provides the systems, oversight, and accountability needed to keep your operations running smoothly.

Facilities Management That Delivers Results.

💸 Vendor Performance & Accountability
We establish clear expectations, service standards, and reporting requirements to ensure vendors perform efficiently, consistently, and within budget..

Preventive Maintenance Programs
Reduce reactive repairs and unexpected failures through structured maintenance schedules, inspections, and asset lifecycle planning

📊 Emergency Response Planning
Develop practical emergency response procedures that minimize downtime, protect occupants, and support business continuity.

🛠️ Maintenance Audits & Operational Reviews
Identify inefficiencies, deferred maintenance risks, vendor gaps, and opportunities to reduce operating costs 📆💡

🧩 Work Order & Reporting Systems
Implement streamlined maintenance workflows, KPI tracking, and reporting tools that provide visibility into building performance.

⚖️ Regulatory Compliance Support
Coordinate inspections, documentation, and maintenance programs to support compliance with applicable standards and regulations.

💬 Strategic Maintenance Consulting
Provide ongoing guidance to help owners and operators improve maintenance performance, reduce costs, and protect asset value.

🏢 Base Building Operations

Coordinate HVAC, electrical, plumbing, life safety systems, elevators, contractors, inspections, and day-to-day building operations through a single point of accountability.

Trusted Across Multiple Industries

  • A modern white multi-story building with large black-framed windows stands against a partly cloudy sky. The green Metrolinx logo is prominently displayed in the center of the image.

    Government & Public Sector

    Shelterly supports government agencies, municipalities, and public infrastructure projects with maintenance coordination, vendor oversight, compliance management, and operational support.

    Our experience includes supporting facilities associated with major public projects, helping maintain safe, reliable, and well-managed environments while meeting strict operational requirements.

  • Sign for Stella's Place, a mental health organization for young adults, posted on a brick wall outside a building.

    Not-for-Profit & Community Organizations

    We understand that community organizations need reliable facilities without the burden of managing complex maintenance operations.

    Shelterly supports shelters, community centres, healthcare facilities, counselling organizations, and supportive housing providers through preventive maintenance programs, vendor management, emergency response coordination, and compliance support.

    This allows staff to remain focused on delivering programs and supporting the people they serve.

  • Nighttime aerial view of modern high-rise residential buildings with illuminated windows, featuring the Aspen Ridge Homes logo and address information at the bottom, located at 199 Richmond Street and 30 Nelson Street.

    Landlords, Developers & Property Owners

    Shelterly helps owners protect assets, control operating costs, and improve building performance through structured maintenance programs and professional oversight.

    Whether managing rental housing, condominium portfolios, purpose-built rentals, or newly completed developments, we coordinate maintenance operations, vendor performance, capital planning, inspections, and reporting to keep properties operating efficiently and professionally.

Commercial Facilities Management

Shelterly supports commercial property owners and corporate occupiers through facility operations, vendor management, preventative maintenance, capital planning, and operational oversight.

We help organizations improve building performance, increase accountability, reduce operational risk, and maintain safe, efficient working environments.

Cross-section of a multi-story building showing solar panels and workers installing them on the roof, people working on computers and in an office, a kitchen and cafeteria area, a delivery van parked outside, and maintenance staff cleaning and fixing equipment inside.

We Manage Buildings So You Can Focus on Your Business.

From preventative maintenance and vendor management to capital planning and operational oversight, Shelterly provides complete facilities management solutions that improve performance, reduce risk, and create accountability.

✓ Base Building Operations

✓ Vendor & Contractor Management

✓ Preventative Maintenance Programs

✓ Reporting & Performance Tracking

✓ Compliance & Risk Management

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Building Operations Made Simple.


🏢 Base Building Operations
Manage HVAC, electrical, plumbing, life safety systems, elevators, and day-to-day facility operations.

🔧Preventative Maintenance Programs
Reduce downtime and extend asset life through structured maintenance planning.

🤝 Vendor Management & Accountability
Coordinate contractors, monitor performance, review invoices, and ensure service standards are met.

📊 Reporting & Operational Visibility
Receive clear reporting, maintenance tracking, budgets, and performance insights.

⚖️ Compliance & Risk Management
Support inspections, regulatory requirements, safety programs, and operational compliance.

Categories of Service

  • A woman in a wheelchair is outside near a body of water with trees in the background, looking up and to the side.

    Accessibility Projects

  • A dynamic red and blue light background with an exclamation icon symbolizes a property manager's use of Shelterly's portal to handle after-hours emergencies quickly and efficiently for tenant satisfaction

    After-Hours Emergencies

  • A vintage clock face overlaid with a gear and wrench icon symbolizes a property manager's use of Shelterly's portal for efficient scheduling and tracking of annual maintenance tasks and repairs.

    Annual Maintenance

  • Architectural blueprint and wireframe model of a modern house with detailed interior and exterior design plans.

    Capital Improvements

  • A smiling woman in a pink sweater pointing at her smartphone displaying a chat interface, standing in a well-decorated modern living room. The text 'Chat with Your Team' emphasizes Shelterly’s seamless communication for property management in Toronto

    Chat With Your Team

  • A smiling property manager in uniform stands before a modern, landscaped estate under a partly cloudy sky, symbolizing Shelterly's portal for coordinating professional landscaping and property maintenance services.

    Grounds Maintenance

  • A professional property inspector in a suit holding a clipboard and looking attentively at a ceiling during a property inspection. Highlights Shelterly’s thorough property inspections in Toronto, reassuring landlords seeking better service.

    Inspections

  • Top-down view of a desk with a black surface. There is a cup of black coffee, a pen, a calculator on top of a white envelope or letter sheet, a yellow iPhone displaying a calculator app, and a stack of tax documents titled 'Tax Withholding and Estimated'.

    Invoice Management

  • A property manager discusses a lease renewal with two tenants at a table, using Shelterly's portal for streamlined management. An overlay icon symbolizes tenant relationship renewal and efficient property management tools.

    Lease Negotiations

  • A set of keys and lock components with a padlock icon symbolize a property manager's responsibility for ensuring secure locks and coordinating locksmith services for tenant and property safety.

    Locks and Security

  • A landlord uses Shelterly's portal via smartphone to document a bright, modern rental property with yellow accents and large windows, showcasing convenient property management tools for landlords.

    Mobile App

  • A landlord accesses Shelterly's online portal via smartphone, featuring a fingerprint scanner for secure login. A keyboard and mouse suggest a workspace, highlighting the portal's accessibility and safety.

    Owner Portal

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  • Project Management

  • recurring maintenance. picture shows an alarm cock.

    Recurring Maintenance

  • A collection of vintage tools, including hammers, axes, and gloves, laid on a wooden surface symbolizes a property manager's use of Shelterly's portal to coordinate repairs and maintenance efficiently.

    Repairs and Renovations

  • Two individuals working on documents and laptops at a wooden desk.

    Reserve Fund Studies

  • A close-up of a gas meter displaying cubic feet usage, symbolizing a property manager's use of Shelterly's portal for monitoring and managing tenant utility setups.

    Utility Management

  • Top-down view of a business meeting with four people at a wooden table, using a tablet, laptop, and printed business reports

    Vendor Auditing

  • A magnifying glass held over a laptop keyboard.

    Vendor Screening

  • A detailed zoning map with a pen marking a location symbolizes a Shelterly's ability to navigate zoning laws and ensure properties comply with local bylaws efficiently.

    Zoning and Bylaw Compliance

Talk to an expert now.

WE ESTABLISH AND AUTOMATE
PROCESSES

At Shelterly, we go beyond basic facility management—we can analyze, identify, and eliminate inefficiencies in your processes to enhance operational performance. Our team conduct a thorough assessment of your facility’s workflows, maintenance schedules, and resource allocation to uncover areas for improvement.

We then suggest, test, and implement innovative solutions that reduce costs, streamline operations, and improve overall efficiency. By continuously refining processes, we help your organization achieve smoother facility operations, better resource utilization, and long-term cost savings—all tailored to your unique needs

How our fees are determined.

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Customizable Fees

We don’t believe in one-size-fits-all pricing. Our fees are tailored to your specific needs and goals, ensuring you get exactly what you need—nothing more, nothing less. We’re here to help you create a efficient, cost-effective operation that benefits the lives of many people everyday.

Property Size and Type ⭐

Property size and type impact our fees based on square footage, building complexity, and specific operational requirements.

Scope of Services Required ⭐

Facility management fees vary based on required services, including maintenance, compliance, vendor coordination, emergency response, and operational support.

Property Condition & Age ⭐

Older properties or those with deferred maintenance may require more frequent repairs, impacting facility management costs and service needs.

Frequency & Level of On-Site Management ⭐

Our fees also depend on the required onsite presence, whether full-time/remote management, scheduled visits, or periodic inspections for facility oversight.

Regulatory & Compliance Requirements ⭐

Regulatory and compliance requirements influence facility management fees based on industry standards, safety protocols, legal obligations, and necessary inspections.

Number & Complexity of Building Systems ⭐

Facilities with more complex systems require specialized management, impacting service scope and costs.

Geographic Location ⭐

Geographic location affects facility management fees due to regional labor costs, vendor availability, local regulations, and market-specific service demands.

Tenant & Occupant Needs ⭐

Tenant and occupant needs impact facility management fees based on service expectations, maintenance requests, and required support for daily operations.

Special Projects & Capital Improvements ⭐

Special projects and capital improvements impact facility management fees based on project scope, complexity, timelines, and required contractor coordination.

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Take a minute to download our brochure

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Contact us.

info@shelterly.ca

10 Four Seasons Pl. #1000
Toronto, ON, M9B 0A6

1 (877) 307-0008