Shelterly's No Slacking Policy:
Because Your Property Deserves
the Best!

At Shelterly, we’re here to make sure your property isn’t just managed—it’s thriving. Our No Slacking Policy means we go above and beyond to keep things running smoothly, so you can rest easy knowing your investment is in great hands.

What We Do:

  • Quick Responses: Whether it’s tenants or emergencies, we’re on it.

  • Proactive Maintenance: With accurate reporting from our tenants, we stay on top of issues immediately so they don’t develop into larger problems.

  • Great Tenants: We find reliable renters who treat your property right.

Why It Matters:
We’re passionate about property management and take pride in doing a better-than-great job. Your success is our success, and we’ll always put in the effort to make it happen.

Ready to see the difference? Let’s work together and give your property the care it deserves.

Are you looking to replace your current property manager?

A smiling businessman holding a clipboard in a modern office environment, with a team of colleagues collaborating in the background. The text 'Key Benefits' represents the value of professional management services.

KEY BENEFITS OF SHELTERLY.

  • With our easy-to-use app, landlords can receive and manage maintenance notices directly from their tenants. This convenient feature ensures timely communication, helping you address issues quickly and efficiently. From minor repairs to urgent requests, our app keeps you informed and organized, enabling a seamless process that protects your property and enhances tenant satisfaction. Stay connected and in control with maintenance notifications delivered right to your device.

  • Our app lets landlords receive and manage tenant maintenance requests instantly. Stay informed, address issues quickly, and enhance tenant satisfaction—all from your device.

  • Stay organized and connected by downloading our app. As a tenant, managing responsibilities can be challenging, but with your support team just a tap away, you’ll have the tools to simplify your rental experience—anytime, anywhere.

  • Download our app to stay on top of your responsibilities as a tenant. With life’s demands, having quick and convenient access to your support team ensures a smoother, more efficient rental experience.

  • Easily update your contact details directly in the app whenever needed. Staying current with your information is essential to ensuring seamless communication with us.

    Please note that delays in receiving important communications due to outdated contact details could have serious consequences. We encourage you to keep your information updated at all times.

  • Enjoy the chat with our team feature and access support whenever it’s convenient for you.

    In today’s fast-paced world, we’re making it easier than ever to stay connected—keep us with you on the go!

“We are pleased to announce the launch of our app. Get connected and take a tour of the experience” ~ Senior VP Operations.

We will oversee the entire onboarding process, including taking over communication with your current property management company and tenants.

our standard services

  • A close-up of a laptop screen displaying property listings with images, maps, and details, used by a professional navigating the interface. Represents Shelterly’s streamlined property setup services for new landlords in Toronto.

    Property Setup

  • A collection of devices showcasing professional property photos, including a desktop, laptop, tablet, and smartphone, alongside printed brochures. Highlights Shelterly’s property marketing services for landlords in Toronto through high-quality visual

    Professional Photos

  • Royal Bank of Canada (RBC) logo featuring a yellow lion holding a globe on a blue circular background. Highlights Shelterly’s partnership with RBC for trusted financial and property management services.

    Rent Collection

  • An open laptop displaying detailed financial graphs and analytics on its screen, set on a reflective desk in a modern office. Highlights Shelterly’s comprehensive financial reporting services for landlords in Toronto

    Financial Statements

  • A collection of vintage tools, including hammers, axes, and gloves, laid on a wooden surface symbolizes a property manager's use of Shelterly's portal to coordinate repairs and maintenance efficiently.

    Repairs

  • A landlord accesses Shelterly's online portal via smartphone, featuring a fingerprint scanner for secure login. A keyboard and mouse suggest a workspace, highlighting the portal's accessibility and safety.

    Owner Portal

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  • A landlord uses Shelterly's portal via smartphone to document a bright, modern rental property with yellow accents and large windows, showcasing convenient property management tools for landlords.

    Mobile App

  • A smiling woman in a pink sweater pointing at her smartphone displaying a chat interface, standing in a well-decorated modern living room. The text 'Chat with Your Team' emphasizes Shelterly’s seamless communication for property management in Toronto

    Chat with your team

  • A professional property inspector in a suit holding a clipboard and looking attentively at a ceiling during a property inspection. Highlights Shelterly’s thorough property inspections in Toronto, reassuring landlords seeking better service.

    Inspections

  • Two people in hard hats review property renovation details on a tablet, utilizing Shelterly's portal for efficient project management, while a worker adjusts drywall in the background

    Renovations

  • A property manager discusses a lease renewal with two tenants at a table, using Shelterly's portal for streamlined management. An overlay icon symbolizes tenant relationship renewal and efficient property management tools.

    Lease Renewals

  • A vintage clock face overlaid with a gear and wrench icon symbolizes a property manager's use of Shelterly's portal for efficient scheduling and tracking of annual maintenance tasks and repairs.

    Annual Maintenance

  • A dynamic red and blue light background with an exclamation icon symbolizes a property manager's use of Shelterly's portal to handle after-hours emergencies quickly and efficiently for tenant satisfaction

    After-Hours Emergencies

  • A close-up of a gas meter displaying cubic feet usage, symbolizing a property manager's use of Shelterly's portal for monitoring and managing tenant utility setups.

    Utility Set Up

  • A smiling property manager in uniform stands before a modern, landscaped estate under a partly cloudy sky, symbolizing Shelterly's portal for coordinating professional landscaping and property maintenance services.

    Landscaping

  • A water faucet against a textured wall with bold text reading "Water Shut Off" symbolizes a property managers ability o handle water shut-off requests effectively.

    Water Shut Off

  • A pest control technician in protective gear sprays along a floor, symbolizing a property manager's use of Shelterly services to coordinate pest control services and ensure tenant satisfaction.

    Pest Control

  • A detailed zoning map with a pen marking a location symbolizes a Shelterly's ability to navigate zoning laws and ensure properties comply with local bylaws efficiently.

    Zoning and Bylaw Compliance

  • A hand replaces an HVAC filter, symbolizing a property manager's use of Shelterly's ability to schedule routine HVAC maintenance and ensure properties meet health and safety standards efficiently.

    HVAC

  • A set of keys and lock components with a padlock icon symbolize a property manager's responsibility for ensuring secure locks and coordinating locksmith services for tenant and property safety.

    Lock Services

  • A plumber in uniform checks a tablet while preparing tools on a kitchen counter, symbolizing a property manager's role in organizing plumbing repairs to maintain property functionality and tenant satisfaction

    Plumbing

  • A lightbulb with a comic-style "ZAP!" overlay symbolizes a property manager's role in addressing electrical issues and ensuring reliable maintenance to maintain safety and functionality in rental properties.

    Electrical

  • A stack of forms, documents, and a notepad on a wooden surface symbolizes a property manager's role in conducting tenant credit checks and managing essential paperwork for informed rental decisions

    Credit Checks

  • A small dog in a cozy outfit, overlaid with graphic elements, symbolizes a property manager's role in conducting pet screenings to ensure compatibility with rental property policies and tenant agreements.

    Pet Screening

  • A bold black logo with the letter "R" symbolizes a property manager's utilization of MLS services for listing rental properties, ensuring maximum exposure and efficient tenant acquisition.

    MLS LISTING

Let’s get the ball rolling. Schedule a call.