N5 – Notice to End your Tenancy for Interfering with Others, Damage or Overcrowding
“Is your tenant causing damage, making noise, or disturbing others — and you’re wondering how to finally put a stop to it?”
When a tenant is causing damage, making noise, or disturbing other residents, it can feel like you’re losing control of your own property. You’re dealing with complaints, repairs, stress, and a situation that keeps repeating itself. The good news: Ontario gives landlords a clear, legal tool — the N5 — to address these issues quickly and properly.
What is the N5?
What Is the N5?
The notice for damage, disturbances, and violations that go beyond “normal issues.”
You serve an N5 when a tenant:
✔ Damages the unit or building
✔ Interferes with another tenant’s enjoyment
✔ Causes repeated noise or nuisance
✔ Creates safety concerns
✔ Breaks obligations under the lease or the RTA
This notice must be perfect — dates, examples, and corrections matter.
Two Types of N5
Shelterly helps you choose the correct one.
1️⃣ 1st N5 — Tenant Gets a Chance to Fix
For the first incident, tenants have 7 days to correct the issue.
2️⃣ 2nd N5 — Landlord May Apply for Eviction Immediately
If the problem happens again within 6 months, you can skip the correction period.
Shelterly handles both with precision.
The Shelterly N5 Process - Fast. Documented. Legally clean.
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1️⃣ Document the Issue
Photos, dates, videos, complaints — we build the file.
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2️⃣ Draft a Precise N5
Clear examples, proper dates, correct form version.
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3️⃣ Serve the Notice Properly
Hand delivery, mailbox, or permitted method — all recorded.
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4️⃣ Advise on Correction Period
We guide you through the 7-day window and next steps.
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5️⃣ Prepare for Escalation
If the issue repeats, we assist with the application and evidence package.
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6️⃣ Complete and File the Application.
Prepare all documents to prepare for a Hearing.
Stop Damage & Disturbances Quickly — Use the N5 Correctly.
The N5 preparation is confusing for Landlords and require expert attention to detail to ensure that it is effective. The Landlord and Tenant Board is not okay with minor errors and discrepancies. Get yours done correctly!
Some of our standard services.
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Property Setup
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Professional Photos
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Rent Collection
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Financial Statements
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Repairs
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Owner Portal
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Mobile App
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Chat with your team
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Inspections
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Renovations
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Lease Renewals
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Annual Maintenance
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After-Hours Emergencies
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Utility Set Up
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Landscaping
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Water Shut Off
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Pest Control
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Zoning and Bylaw Compliance
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HVAC
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Lock Services
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Plumbing
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Electrical
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Credit Checks
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Pet Screening
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MLS LISTING
Do you have other tenant problems? Shelterly can help!
Why Landlords Choose Shelterly for N5 Cases
✔ We identify whether the issue qualifies under N5
✔ We write clean, specific examples (LTB loves clarity)
✔ We prepare perfect forms — no errors, no delays
✔ We strengthen your evidence for the hearing
✔ We take the stress out of dealing with difficult tenants
Landlords act with confidence when Shelterly manages the file.
FAQs
Does the tenant always get a chance to fix the issue?
→ Yes, for the first N5. Not for the second within 6 months.
What counts as “damage”?
→ Anything beyond normal wear: holes, scratches, stains, broken fixtures.
What counts as “disturbance”?
→ Noise, threats, harassment, smoke, odors, guests, pets, etc..
Do I need evidence?
→ Absolutely. Photos, videos, dates, and logs make or break N5 cases.
Bottom Line
When a tenant is causing problems, Shelterly steps in with the right notice — fast and legally sure.
👉 Start Your N5 Process Now
Don’t waste anymore time. We handle everything so you don’t have to worry!
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