N5 – Notice to End your Tenancy for Interfering with Others, Damage or Overcrowding

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“Is your tenant causing damage, making noise, or disturbing others — and you’re wondering how to finally put a stop to it?”

When a tenant is causing damage, making noise, or disturbing other residents, it can feel like you’re losing control of your own property. You’re dealing with complaints, repairs, stress, and a situation that keeps repeating itself. The good news: Ontario gives landlords a clear, legal tool — the N5 — to address these issues quickly and properly.

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What is the N5?

What Is the N5?

The notice for damage, disturbances, and violations that go beyond “normal issues.”

You serve an N5 when a tenant:

  • ✔ Damages the unit or building

  • ✔ Interferes with another tenant’s enjoyment

  • ✔ Causes repeated noise or nuisance

  • ✔ Creates safety concerns

  • ✔ Breaks obligations under the lease or the RTA

This notice must be perfect — dates, examples, and corrections matter.

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Two Types of N5

Shelterly helps you choose the correct one.

1️⃣ 1st N5 — Tenant Gets a Chance to Fix
For the first incident, tenants have 7 days to correct the issue.

2️⃣ 2nd N5 — Landlord May Apply for Eviction Immediately

If the problem happens again within 6 months, you can skip the correction period.

Shelterly handles both with precision.

The Shelterly N5 Process - Fast. Documented. Legally clean.

  • 1️⃣ Document the Issue

    Photos, dates, videos, complaints — we build the file.

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  • 2️⃣ Draft a Precise N5

    Clear examples, proper dates, correct form version.

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  • 3️⃣ Serve the Notice Properly

    Hand delivery, mailbox, or permitted method — all recorded.

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  • 4️⃣ Advise on Correction Period

    We guide you through the 7-day window and next steps.

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  • 5️⃣ Prepare for Escalation

    If the issue repeats, we assist with the application and evidence package.

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  • 6️⃣ Complete and File the Application.

    Prepare all documents to prepare for a Hearing.

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Rental Analysis
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Tenant Screening
Owner Guide
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No Slacking Policy

Stop Damage & Disturbances Quickly — Use the N5 Correctly.

The N5 preparation is confusing for Landlords and require expert attention to detail to ensure that it is effective. The Landlord and Tenant Board is not okay with minor errors and discrepancies. Get yours done correctly!

👉 View our N5 Evidence and Compliance Toolkit

Some of our standard services.

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    Rent Collection

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    Financial Statements

  • A collection of vintage tools, including hammers, axes, and gloves, laid on a wooden surface symbolizes a property manager's use of Shelterly's portal to coordinate repairs and maintenance efficiently.

    Repairs

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    Owner Portal

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    Inspections

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    Annual Maintenance

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    After-Hours Emergencies

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    Zoning and Bylaw Compliance

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  • A set of keys and lock components with a padlock icon symbolize a property manager's responsibility for ensuring secure locks and coordinating locksmith services for tenant and property safety.

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  • A lightbulb with a comic-style "ZAP!" overlay symbolizes a property manager's role in addressing electrical issues and ensuring reliable maintenance to maintain safety and functionality in rental properties.

    Electrical

  • A stack of forms, documents, and a notepad on a wooden surface symbolizes a property manager's role in conducting tenant credit checks and managing essential paperwork for informed rental decisions

    Credit Checks

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    Pet Screening

  • A bold black logo with the letter "R" symbolizes a property manager's utilization of MLS services for listing rental properties, ensuring maximum exposure and efficient tenant acquisition.

    MLS LISTING

Do you have other tenant problems? Shelterly can help!

N1 - Notice of Rent Increase
Evictions
N4 - Notice to End a Tenancy Early for Non-payment of Rent
N7 - Notice to End your Tenancy for Causing Serious Problems in the Rental Unit
N12 - Notice to End your Tenancy
N5 - Notice to End your Tenancy for Interfering with Others, Damage or Overcrowding
N8 - Notice to End your Tenancy at the End of the Term
N10 - Agreement to Increase the Rent Above the Guideline
N6 - Notice to End your Tenancy for Illegal Acts
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Why Landlords Choose Shelterly for N5 Cases

✔ We identify whether the issue qualifies under N5

  • ✔ We write clean, specific examples (LTB loves clarity)

  • ✔ We prepare perfect forms — no errors, no delays

  • ✔ We strengthen your evidence for the hearing

  • ✔ We take the stress out of dealing with difficult tenants

Landlords act with confidence when Shelterly manages the file.

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FAQs

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Does the tenant always get a chance to fix the issue?

→ Yes, for the first N5. Not for the second within 6 months.

What counts as “damage”?

→ Anything beyond normal wear: holes, scratches, stains, broken fixtures.

What counts as “disturbance”?

→ Noise, threats, harassment, smoke, odors, guests, pets, etc..

Do I need evidence?

→ Absolutely. Photos, videos, dates, and logs make or break N5 cases.

Bottom Line

When a tenant is causing problems, Shelterly steps in with the right notice — fast and legally sure.

👉 Start Your N5 Process Now

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Don’t waste anymore time. We handle everything so you don’t have to worry!

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