Tenant Damages

Tenant’s Responsibility for Damages

Under the Residential Tenancies Act (RTA), tenants are responsible for:
Keeping the rental unit clean and undamaged (except for normal wear and tear).
Reporting damages in a timely manner to prevent further deterioration.
Paying for repairs caused by their negligence, misuse, or abuse.

If a tenant fails to report a leak, broken appliance, or structural damage, and this causes further deterioration, the tenant may be held liable for additional repair costs.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.

What Does “Keeping the Unit Clean and Undamaged” Mean?

Cleanliness Obligations

Regular Cleaning – Tenants must maintain reasonable cleanliness throughout the unit, including:

  • Keeping floors, walls, and appliances clean.

  • Avoiding mold buildup in kitchens, bathrooms, and basements.

  • Disposing of garbage properly and preventing pest infestations.

Proper Waste Disposal – Tenants must:

  • Follow building waste disposal rules (e.g., separating recycling, compost, and trash).

  • Dispose of large items (e.g., furniture) properly and not leave them in hallways or balconies.

Pest Prevention – Tenants must:

  • Store food properly to prevent infestations.

  • Report pest issues immediately to the landlord or property manager.

  • Cooperate with extermination efforts if needed.

Damage prevention  and Reporting Obligations

Avoiding Damage from Misuse or Neglect – Tenants must take reasonable steps to prevent damage, including:

  • Using kitchen appliances properly to avoid grease fires or burns.

  • Preventing water damage by ensuring taps are turned off and leaks are reported.

  • Protecting flooring by using appropriate mats for furniture or high-traffic areas.

  • Preventing clogged plumbing by not flushing non-flushable items.

Immediate Reporting of Maintenance Issues – Tenants must promptly notify the landlord or property manager of:

  • Plumbing leaks or water damage.

  • Broken appliances that came with the unit.

  • Structural damage (cracks, holes in walls, broken fixtures).

  • Electrical issues that could cause a hazard.

Preventing Unauthorized Alterations – Tenants cannot:

  • Remove, replace, or modify permanent fixtures without written approval.

  • Paint or renovate without the landlord’s consent.

  • Install unauthorized locks or security systems that restrict landlord access.

What Is Considered “Normal Wear and Tear” vs. Damage?

Comprehensive Wear & Tear vs. Tenant Damage Breakdown

  • Wear & Tear (Landlord Responsibility):

    • Minor scuffs, small nail holes from picture hanging

    • Fading or minor discoloration from age/sunlight

    • Peeling paint due to normal aging

    • Minor cracks in walls from settling

    Tenant Damage (Tenant Responsibility):

    • Large holes, excessive marks, or dents

    • Unauthorized paint colors or murals

    • Damage from stickers, tape, or adhesive hooks

    • Writing, crayon, or graffiti

  • Wear & Tear (Landlord Responsibility):

    • Minor scratches on hardwood from normal use

    • Carpet flattening or light discoloration from foot traffic

    • Loose tiles or grout deterioration over time

    Tenant Damage (Tenant Responsibility):

    • Stains from food, drinks, pets, or neglect

    • Burns, tears, or rips in carpets

    • Deep gouges or excessive scratches on hardwood

    • Missing or broken tiles due to impact

  • Wear & Tear (Landlord Responsibility):

    • Loose doorknobs or minor squeaks

    • Normal weathering of window sills

    • Aging or slight warping of wooden doors

    Tenant Damage (Tenant Responsibility):

    • Broken doorframes, kicked-in doors

    • Cracked or shattered windows

    • Missing or bent door handles/locks due to force

    • Holes in doors from slamming or improper use

  • Wear & Tear (Landlord Responsibility):

    • Minor scratches or discoloration on countertops

    • Slow drain due to normal buildup

    • Aging or worn-out appliance components (fridge motor, oven elements, etc.)

    • Faded stovetop due to normal cooking use

    Tenant Damage (Tenant Responsibility):

    • Burn marks, deep scratches, or gouges on countertops

    • Broken or missing stove knobs, refrigerator shelves, or dishwasher racks

    • Grease buildup in oven/stovetop from neglect

    • Broken cabinets or drawers from improper use

  • Wear & Tear (Landlord Responsibility):

    • Faded or aging grout/caulking

    • Minor rusting on fixtures from water exposure

    • Slow-filling toilet due to wear on internal parts

    • Minor discoloration of sink or tub over time

    Tenant Damage (Tenant Responsibility):

    • Mold buildup from improper ventilation

    • Clogged toilets/sinks from misuse (e.g., flushing non-flushable items)

    • Cracks in sinks, toilets, or bathtubs from impact

    • Missing or broken toilet seats, towel racks, or fixtures

  • Wear & Tear (Landlord Responsibility):

    • Aging or slow-working HVAC system

    • Worn-out thermostat buttons over time

    • Fading light switch covers

    Tenant Damage (Tenant Responsibility):

    • Missing or damaged light fixtures

    • Broken electrical outlets from overuse/misuse

    • Clogged HVAC filters due to lack of maintenance (if tenant is responsible for changing filters)

  • Wear & Tear (Landlord Responsibility):

    • Loose shelves due to age

    • Stiff or slightly misaligned closet doors from settling

    Tenant Damage (Tenant Responsibility):

    • Broken or missing closet doors from force

    • Removed or broken shelving units

    • Large scuffs, marks, or stickers inside closets

  • Wear & Tear (Landlord Responsibility):

    • Fading of garage door paint

    • Minor oil stains on the driveway from car leaks

    Tenant Damage (Tenant Responsibility):

    • Large cracks or tire burnout marks from reckless driving

    • Dents or holes in garage doors from improper use

    • Excessive oil or fluid stains from neglected vehicle leaks

  • Wear & Tear (Landlord Responsibility):

    • Natural fading of patio stones or decking

    • Growth of minor weeds between pavement cracks

    • General soil compaction from normal use

    Tenant Damage (Tenant Responsibility):

    • Dead grass from lack of watering (if tenant is responsible for lawn care)

    • Broken or missing fencing from impact/damage

    • Unapproved landscaping changes (e.g., digging up garden beds, removing plants)

  • Wear & Tear (Landlord Responsibility):

    • Slight musty smell from natural dampness

    • Aging or rusting of exposed pipes over time

    Tenant Damage (Tenant Responsibility):

    • Water damage from improper use (e.g., tenant flooding from leaving a tap running)

    • Blocked drains due to flushing inappropriate items

    • Stored hazardous materials without permission

  • Wear & Tear (Landlord Responsibility):

    • Minor dust buildup over time

    • Light grease on kitchen walls near stove

    Tenant Damage (Tenant Responsibility):

    • Excessive dirt, trash, or food debris left behind

    • Heavy grease buildup in kitchen that requires deep cleaning

    • Infestation due to tenant neglect (pest control needed for hygiene issues)

  • 📌 Tenant Should:

    • Report damages immediately to prevent escalation.

    • Follow lease agreements for maintenance (e.g., regular cleaning, changing HVAC filters, avoiding misuse).

    📌 Landlord Should:

    • Conduct regular inspections (move-in/move-out, annual checks) to differentiate between wear & tear vs. damage.

    • Clearly outline responsibilities in the lease agreement.

Legal Consequences

Ensuring a Smooth Move-Out Process with Shelterly Management Inc.

At Shelterly Management Inc., we take pride in maintaining our properties to the highest standards. As a tenant, it is your responsibility to leave the property in good condition upon vacating. Failure to do so may result in legal action to recover costs associated with any damages beyond normal wear and tear.

In such cases, we will pursue all available legal remedies and compensation for necessary repairs. Our goal is always to handle these matters fairly and efficiently.

We sincerely appreciate your cooperation in ensuring a smooth transition. If you have any questions or need guidance on proper move-out procedures, we’re happy to assist.