Tenant Damages

Tenant’s Responsibility for Damages

Under the Residential Tenancies Act (RTA), tenants are responsible for:
Keeping the rental unit clean and undamaged (except for normal wear and tear).
Reporting damages in a timely manner to prevent further deterioration.
Paying for repairs caused by their negligence, misuse, or abuse.

If a tenant fails to report a leak, broken appliance, or structural damage, and this causes further deterioration, the tenant may be held liable for additional repair costs.

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What Does “Keeping the Unit Clean and Undamaged” Mean?

Cleanliness Obligations

Modern bathroom with a glass shower, a white toilet, a white countertop with a black faucet, blue cabinets, and a large mirror. Decor includes a white vase with dried flowers and small wall shelves.

Regular Cleaning – Tenants must maintain reasonable cleanliness throughout the unit, including:

  • Keeping floors, walls, and appliances clean.

  • Avoiding mold buildup in kitchens, bathrooms, and basements.

  • Disposing of garbage properly and preventing pest infestations.

Proper Waste Disposal – Tenants must:

  • Follow building waste disposal rules (e.g., separating recycling, compost, and trash).

  • Dispose of large items (e.g., furniture) properly and not leave them in hallways or balconies.

Pest Prevention – Tenants must:

  • Store food properly to prevent infestations.

  • Report pest issues immediately to the landlord or property manager.

  • Cooperate with extermination efforts if needed.

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Damage prevention  and Reporting Obligations

Avoiding Damage from Misuse or Neglect – Tenants must take reasonable steps to prevent damage, including:

  • Using kitchen appliances properly to avoid grease fires or burns.

  • Preventing water damage by ensuring taps are turned off and leaks are reported.

  • Protecting flooring by using appropriate mats for furniture or high-traffic areas.

  • Preventing clogged plumbing by not flushing non-flushable items.

Immediate Reporting of Maintenance Issues – Tenants must promptly notify the landlord or property manager of:

  • Plumbing leaks or water damage.

  • Broken appliances that came with the unit.

  • Structural damage (cracks, holes in walls, broken fixtures).

  • Electrical issues that could cause a hazard.

Preventing Unauthorized Alterations – Tenants cannot:

  • Remove, replace, or modify permanent fixtures without written approval.

  • Paint or renovate without the landlord’s consent.

  • Install unauthorized locks or security systems that restrict landlord access.

What Is Considered “Normal Wear and Tear” vs. Damage?

Comprehensive Wear & Tear vs. Tenant Damage Breakdown

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Legal Consequences

Ensuring a Smooth Move-Out Process with Shelterly Management Inc.

At Shelterly Management Inc., we take pride in maintaining our properties to the highest standards. As a tenant, it is your responsibility to leave the property in good condition upon vacating. Failure to do so may result in legal action to recover costs associated with any damages beyond normal wear and tear.

In such cases, we will pursue all available legal remedies and compensation for necessary repairs. Our goal is always to handle these matters fairly and efficiently.

We sincerely appreciate your cooperation in ensuring a smooth transition. If you have any questions or need guidance on proper move-out procedures, we’re happy to assist.

Got Questions? Write us.

info@shelterly.ca

10 Four Seasons Pl. #1000
Toronto, ON, M9B 0A6