N12 - Notice to End your Tenancy - Landlord, Purchaser, Family Requires the Rental Unit
Do you require possession of your property?
The N12 is Ontario’s most high-risk, heavily challenged, and commonly misunderstood landlord notice.
If you get it wrong by even a little — your case will be dismissed.
Shelterly ensures your N12 is flawless, properly served, and backed by the documentation the LTB expects.
👉 Get Your N12 Prepared by Shelterly
👉 Download the N12 Compliance & Evidence Toolkit
What Is the N12?
The official notice to end a tenancy because:
The landlord,
The landlord’s spouse,
The landlord’s parent,
The landlord’s child,
The landlord’s spouse’s parent,
OR a caregiver
must personally occupy the unit for at least one year.
This notice is strictly regulated and requires compensation, proper wording, and proof of genuine intention.
When to Use an N12
Only when the intended occupant will:
✔ Personally live in the unit
✔ Move in on the exact termination date
✔ Stay for a minimum of 12 months
✔ Displace the current tenant for legitimate reasons
NOT allowed:
❌ To re-rent for higher rent
❌ To flip or renovate without proper process
❌ To pressure tenants into leaving
❌ To move in a friend, cousin, or extended relative not listed in the RTA
❌ To use as a shortcut to eviction
The N12 is a good-faith declaration — and the LTB takes it extremely seriously.
Legal Requirements of the N12: Every single one must be done correctly.
-

1️⃣ 60-Day Notice
Exactly 60 days before the end of a rental period.
-

2️⃣ Correct Reason
Only “landlord’s own use” or “immediate family use” as defined by law.
-

3️⃣ One Month’s Rent Compensation
Landlord must pay or credit one full month on or before the termination date.
-

4️⃣ Proper Service
Served legally — NO email, NO text, NO handing to a minor.
-

5️⃣ Genuine Intent
You must truly intend to move in and stay for at least a year.
-

6️⃣ Proof of Good Faith
LTB requires solid evidence.
The Shelterly N12 Process - This is where we protect you.
-

1️⃣ Eligibility Confirmation
We confirm whether your situation legally qualifies for an N12.
-

2️⃣ Document Preparation
We gather all supporting evidence required to prove your case.
-

3️⃣ Drafting a Flawless N12
Dates, compensation, names, service method — every detail must be exact.
-

4️⃣ Proper Service Method
We ensure service is valid and provable.
-

5️⃣ Filing the L2 Application (If Needed)
If the tenant refuses to leave, Shelterly helps file the L2 without errors.
-

6️⃣ LTB Hearing Preparation
We prepare the full evidence bundle the Board expects — clear, concise, and compliant.
Do NOT Risk an Invalid N12.
Let Shelterly Handle It Correctly.**
👉 Get Your N12 Prepared
👉 Download the N12 Compliance Toolkit
Why Landlords Trust Shelterly With N12 Cases
✔ We prevent invalid notices
It all comes down to getting the details right. Dates, names, reasons, and service methods must align perfectly—or the entire notice can collapse. With the right support, you can serve forms confidently, knowing every requirement is met and fully enforceable.
✔ We protect you from “bad faith eviction” claims
Good intentions aren’t enough—you must be able to prove them. Missteps or unclear actions can trigger serious allegations. With proper guidance, you can show honest purpose, clear plans, and full compliance, safeguarding yourself from costly accusations.
✔ We guide you through the L2 hearing, if needed
Hearings can feel overwhelming, especially when you’re unsure what to expect. Your file needs structure, clarity, and confidence. With the right preparation, you can present your case with ease, knowing each detail is supported and professionally organized.
✔ We structure your evidence for LTB standards
Strong cases are built on organized records. Maybe you have photos, emails, or timelines, but you’re unsure what matters most. Proper evidence presentation can make all the difference. We help you put everything in order so your file speaks clearly at the Board.
✔ We ensure compensation is handled correctly
One month’s rent isn’t optional—it’s required, and timing matters. Paying too early, too late, or in the wrong way can cause problems. With clear steps and proper documentation, you can meet the requirement confidently and avoid disputes later.
✔ We shield you from common mistakes that cost landlords thousands
Small errors can lead to big setbacks—delays, dismissals, or financial penalties. Many landlords learn the hard way. With expert direction, you avoid the pitfalls and move through the process smoothly, protected from the traps that catch so many others.
N12 F.A.Q.
-
→ Yes. Anything less can be seen as bad faith.
-
→ Only the individuals listed in the RTA — not cousins, siblings, uncles, or friends.
-
→ You must act in good faith. Backing out can trigger penalties.
-
→ Yes — and most do. That’s why evidence matters.
-
→ Yes — one full month’s rent, in advance, no exceptions.
Some of our standard services.
-

Property Setup
-

Professional Photos
-

Rent Collection
-

Financial Statements
-

Repairs
-

Owner Portal
.
-

Mobile App
-

Chat with your team
-

Inspections
-

Renovations
-

Lease Renewals
-

Annual Maintenance
-

After-Hours Emergencies
-

Utility Set Up
-

Landscaping
-

Water Shut Off
-

Pest Control
-

Zoning and Bylaw Compliance
-

HVAC
-

Lock Services
-

Plumbing
-

Electrical
-

Credit Checks
-

Pet Screening
-

MLS LISTING
We Handle Everything. You Stay Hands-Off.
✅ Fall Maintenance Checks
Furnace inspections, water shut-offs, gutter cleaning, and seasonal exterior reviews.
❄️ Winter Readiness Services
Snow contracts, ice-dam prevention, pipe protection, and 24/7 emergency response.
🏠 Tenant Coordination Done Right
We handle every move-in, move-out, and maintenance issue so your tenants stay happy (and your reputation intact).
📑 Legal Forms & Compliance
From LTB forms to municipal requirements, we keep you fully compliant — no guesswork, no stress.
The N12 is serious, heavily policed, and extremely easy to get wrong.
Shelterly ensures your notice, compensation, and evidence are bulletproof.
Shelterly ensures your notice, compensation, and evidence are bulletproof.
Seeking assistance with your property?
Get in Touch